ACCOUNT QUESTIONS
To reset your password, go to the ACCOUNT page, click on the “Lost your password?” link, enter your email address, click the “Reset Password” button and an email with a link to create a new password will be sent to your address. Please follow the directions in the email to complete the password reset.
AI ASSISTANT QUESTIONS
Yes, absolutely. The AI assistant will help you find information about available tools and will add the products you select directly to your cart. All you need to do then is choose the appropriate dates and click the button to submit your RFQ.
Yes, our assistant can help you find information about the tools available in our offer in several ways: by uploading an Excel or Word file (as long as it contains part numbers or tool names), or by entering the part numbers or names directly into the chat.
CERTIFICATION
Yes! Each order includes a copy of both the manufacturer’s Certificate of Conformance (CofC) and an AviaHu.com CofC. AviaHub.com also retains copies of these documents on file indefinitely. If you need additional copies in PDF (Portable Document Format), please email sales@aviahub.com to request them.
Each order includes the manufacturer’s Certificate of Conformance (CofC), the AviaHub.com packing list/CofC (delivery note), as well as any available manufacturer documentation, such as manuals. If you require additional copies of these documents, please for email sales@aviahub.com to make a request.
CONTACTING US
After submitting an RFQ on our website, you will receive a notification with the status of your request, as well as contact information in case you have any questions.
ORDERING
To submit a Request for Quotation (RFQ), you need to be registered on our website. Once logged in, you can add the required tools to your cart and send us the RFQ after selecting the desired dates. Alternatively, you can also submit an RFQ directly via our AI chat assistant.
QUOTES
We strive to provide quotes as quickly as possible, supported by our extensive database. For some products, current information is readily available, allowing us to deliver a quote within the same business day. For items where up-to-date information is not immediately available, we may need to consult with our manufacturing partners, distributors, or stockholders to confirm pricing, lead times, and availability. In such cases, you can generally expect to receive your quote within three business days.